VA Portland Health Care System employs patient-centered care principles, with care of the veteran being his/her priority. The incumbent practices good customer service in all work activities, treating Veterans, their families/representatives, visitors, and other employees in a courteous, tactful, and respectful manner. Willing to work cooperatively as a member of a team in all assignments. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Licensed practical or vocational nurses appointed to direct patient care positions must be proficient in both spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d). Education: Graduate of a sc