The Physician Practice Supervisor is responsible for managing all administrative and operational functions associated with an assigned practice(s).This includes ensuring smooth and efficient operations, inventory control, ordering supplies, personnel management, patient relations, and patient flow.The Physician Practice Supervisor is a working manager who is capable of performing all the clerical functions and fills in as needed. The supervisor will adheres to and support the mission, purpose, philosophy, objectives, policies, and procedures of TPR, including adhering to HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
Responsibilities include optimizing staff performance in the office; scheduling staff and assigning work; training/coaching; and overseeing daily operations of the office including cash reconciliation, charge entry, and operational checks and balances. Works to enhance physician productivity and patient satisfaction, ensure maximized reimbursements, and ensure practice locations are in compliance with regulatory requirements, patient confidentiality standards, and payor regulations. Resolves patient issues as needed.
POSITION QUALIFICATIONS (including required licenses/certifications, education and job knowledge/experience):
5 yearsï¿½ of experience working in a physician office with at least 2 years in a supervisory capacity.
College degree, or an equivalent combination of education and experience.
Demonstrated understanding of fiscal and human resource management in a healthcare setting.
Knowledge of computer systems and applications including electronic medical records and MS Office products.
Skills in gathering, analyzing and interpreting information and making appropriate recommendations.
Ability to exercise initiative with effective problem solving and decision-making, and to apply policies and principles to solve everyday problems and deal with a variety of situations.
Ability to establish priorities and coordinate work activities.
Solid knowledge of CPT and ICD-9 coding, chart audit processes, HIPAA, and collection processes.
Excellent interpersonal skills with the ability to interface with patients, physicians, and staff in a tactful, diplomatic and professional manner.
Strong written and verbal communication skills with the ability to effectively lead staff.
CUSTOMER SERVICE RESPONSIBILITIES:
Performs duties while demonstrating strong, interpersonal and communication skills that allows work to flow in a positive, constructive, and professional manner. Works with all team members to facilitate congenial and professional working relationships with subordinates, peers, and superiors thus creating a harmonious work environment. Ensures that all contacts with patients, senior leadership, managers, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner. Answers telephones in a prompt and courteous manner. Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations. Dedicated to meeting the expectations and requirements of internal and external customers. Works with customers to identify problem areas and recommend solutions.
PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS:
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.
Primary Location: Birmingham, Alabama
Facility: Princeton Market
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Internal Number: 2005022341
About Princeton Market
“Tenet Healthcare Corporation is a diversified healthcare services company with 115,000 employees united around a common mission: to help people live happier, healthier lives. Through its subsidiaries, partnerships and joint ventures, including United Surgical Partners International, the Company operates general acute care and specialty hospitals, ambulatory surgery centers, urgent care centers and other outpatient facilities. Tenet's Conifer Health Solutions subsidiary provides technology-enabled performance improvement and health management solutions to hospitals, health systems, integrated delivery networks, physician groups, self-insured organizations and health plans.